Shipping usually takes between 2 and 7 days to countries in the EU and possibly longer for countries outside the EU.
All CD's are packaged in a CD envelope (not a plastic Jewel Case, unless otherwise mentioned)
All CD's are deliverd without printed doumentation or manuals (documentatation is available on the CD)
Opensoft does not sell software. The service you are paying for is the selection, burning and distribution of the software on CD or DVD to your doorstep. Opensoft does not give product support or warranties of any kind ever. If you have questions about software, please direct them to the software developers site or forum.
We make every effort to ensure the quality of all CD's we ship. If for whatever reason you receive a defective CD, we will always send you a replacement copy free of charge.
Opensoft only accepts returns in the case of a faulty CD (i.e. read/write errors that cause the CD to malfunction), but NOT in the case of software bugs, errors or incompatibility with your PC hardware.